Why Innovation is Dying in San Antonio
Last night, I had the privilege of attending Startup Grind San Antonio for the first time at Geekdom. Events like Startup Grind are the main reason I joined Geekdom. While the event was open to the public, I recognize how special the Geekdom community really is and I want to continue the conversations started at the event with members in the future.
Guest speaker Debra Innocenti-Placette of Innocenti-Jones PLLC said a lot of incredible things last night, but the words that resonated the most with me came during the Q&A session at the end.
A great conversation usually has to warm up or be sparked spontaneously. So co-speaker Drew Placette was bent on asking Debra a tough question. He asked why our tech ecosystem in San Antonio seems to be dying.
Our tech ecosystem, especially scalable startup ecosystem seems to be dying. We don’t see a lot of things coming out of here, like we used to. I know we have a lot of good things, but there is also a lot of smoke and mirrors in San Antonio around stuff. Why don’t we see actual viable startups coming out of San Antonio? Besides capital. What do you think we can do to actually change that?
This is the pink elephant in the room. I think most San Antonians can acknowledge that true innovation is more likely to be found in other places (insert your own city here, like Silicon Valley), not San Antonio.
Personally, I don’t think of San Antonio when I think of innovation. When I think of San Antonio, I think of flintlock rifles and cannons going off at the Alamo or Fiesta. Not bad things to be known for, but I would like to see San Antonio also known for other things too! Creativity, innovation, and the city of the future… I don’t believe I’m alone in this characterization of San Antonio or my desire to see it grow in new ways.
Debra’s answer struck a chord in my heart. Things I had been saying all along but thought I was the only one thinking these things. I thought that these ideas were at best revolutionary or at worst the Twilight Zone (a delusion).
Her answer was so good, I’ve loosely transcribed it for you. Quote it, tweet it, share it with your friends. Let’s do something about this!
In full homage to Startup Grind, which is bare knuckles honesty… I think there’s a number of things that we are failing on and we need to work on. I think we can do it! One of the things is, we need to go back to the beginning values. Geekdom has a touchstone value that is critical. It’s the initial mantra of ‘where startups are born’, the embracing of the creatives, the messy people, the disorganized people, the people who are disruptive and don’t follow rules well, the engineers who have cabling and circuit boards falling behind them as they walk… we have to make sure that we continue to embrace and nurture creatives.
And creatives are not comfortable with rules and structure. That’s not to say you can’t have rules and structure, because there’s always a balance. I love rules and structure! But, I also love creatives and I think that balance is critical. I think that pendulum has swung too much, citywide, [to the other side].
We really need to have a conversation about what innovation is… innovation literacy. When we use the word innovation, this is what we mean. If a company is striving to be innovative and disruptive, we need to understand what that means.
Innovation means a number things: it means that you must have a commitment to hiring people who ask questions. Why are we doing it this way? Is this the best way to do it? Can we do it another way? Why is this person in charge? People who challenge things, loosen up structure and allow for disruption.
Creatives and innovators don’t like rigidity. In terms of, if you have dress codes where everyone has to wear suits and ties—that’s not going to promote innovation. If you’re hiring people who are followers and not challengers and leaders that’s not being innovative.
If you are requiring people to have degrees… a bachelor’s degree, if that’s like a requirement in your job description… you’re going to be shutting the door to a lot of creatives.
When you go into portals for jobs and one of their requisites is 5 years of experience in X or the system kicks you out… we have a broken hiring system! That needs to be fixed.
The work is heavy in terms of shifting that whole culture. But, we also have a culture in San Antonio where people want to stay in the same job for the rest of their life and be comfortable. And they don’t want to hire people under them that are smarter than them or that will challenge them. Because they don’t want things to change. In other more viable, more vibrant ecosystems we have people eying a position above them and they want to hire someone under them that can take their place. They want to cultivate that. They want a dynamic system that’s going to change, that’s not static. We’re not there yet in San Antonio. That’s not the culture here. There’s work to do there.
There’s a lack of diversity in most of the leadership organizations here, including in the tech community. How can we say that we are an ecosystem or an industry of innovation and disruption, if we cannot even be innovative in representation in leadership? That’s not innovative.
That’s saying innovation because it’s a nice shiny word and it sounds good, it’s got good PR ring, but we’re not serious about it. We’ve got to re-dip into the well of our core values. We’ve set them right, we just need to understand the words that we are saying. We’ve got to be serious about them and not drift away from those values.
You can drift away from your core values unless you revisit them and think about them. That’s why organizations have mission statements. It’s not because some lawyer said you need to have a mission statement that’s one sentence in this part of the document. It’s because you must have an understanding of mission.
Until we learn what innovation means and really commit to it… until we invite creatives in, encourage them and make them want to stay… until we embrace diversity… we’re not doing what we’re saying we want to do.
Her 7 minute response summarized every conclusion I came to over the past year of unemployment and even before that. I thought about companies I had worked for and startups I had been a part of; each experience taught me a slow lesson about what’s needed to be innovative.
I had asked myself why San Antonio wasn’t at the pinnacle of human progress—now I know. I was slowly placing a finger on key reasons, but her answer neatly summarizes a significant time of reflection.
Granted this is a perception. There are lots of great things happening in the city that I don’t know about. And I’m likely not alone in this. So it makes sense after several interviews and rejection emails. Even at my own university. The place I credit for teaching me a large portion of what I know. That I can 100% relate to what Debra sees wrong with San Antonio. But the good news is we can do our part to fix it and we are not alone in this common vision.
Conversations like this one are special. They spark curiosity. They lead to more questions and eventually more conclusions. Like why stay in San Antonio when there are other places that have figured this out? Is there any reason to attend college anymore? These were also touched on in the full talk.
We are not alone in these thoughts. There are more people, even where you live, who think like us. People who question things. Who are curious. In San Antonio, Geekdom is one place where people like us gather. I’m glad I found this place. Maybe I’ll see you there sometime?